Skills and Competency Developmentbulb

The competence… to lead.

Doing the same thing over and over again and expecting different results was Einstein’s definition of insanity. And although our environment is constantly changing, many leaders rely on the same skills they have been using for years and not getting the results they want.

At Strategy and Leadership, learning is key – and most adults learn through doing. All of our sessions are customized to your needs and include new ways of thinking, practical application and practice.  We believe you should leave the session equipped and ready to use the skills you’ve learned.

Our specialty is working with emerging and established leaders. We equip new leaders with the tools and skills they need for success.  We expand the “tool box” of established leaders and help them make the transition from directing to supporting and coaching.

Past sessions have included:

  • Accountability: Setting clear expectations and ensuring follow-through.
  • The Art of the Question: Using questions as a tool for empowerment.
  • Coaching for Managers: Learn skills to coach your staff to better performance.
  • Communication Styles: Understand how you and others give and take information, reduce conflict and impact how people adapt to change.
  • Core Values: Identify your organization’s or department’s guiding principles.
  • Customer Focus: What are customer conditions and how do you deal with them effectively?
  • Dealing with Difficult Behaviors: Understanding and addressing issues behind bad behaviors.
  • Dealing with Resistance: Learn the key to effectively approaching and resolving resistance.
  • Discussion, Dialogue, Debate: What to use when and how to guide conversations to the appropriate format.
  • Facilitation tools:  Learn the tools that we use to facilitate.  For More Information visit ICA.
  • The 5 Dysfunctions of a Team: Understanding the five critical arenas of team effectiveness.
  • Building Strong Teams: What are the key elements of teamwork?
  • Generational Differences:  Understanding and working with the different generations
  • Giving and Receiving Feedback: Effective ways to improve performance using clear and supportive language.
  • Goal Setting: How to set clear and measurable goals.
  • Holding Productive Meetings: The keys to planning and guiding meetings.
  • Leading Through Change: Understanding the cycle of change and the leadership skills needed at each phase.
  • Listening Skills: The most effective tool in employee satisfaction and development.
  • Managing by Fact: Learn the five “whys” that lead you to the root cause
  • Motivation Styles: What encourages employees to become motivated to do their jobs?
  • Peer Interchange: An effective process to tap into the best thinking of others to improve your work and decision-making.
  • Personal Mission Statements: Uncovering and claiming each individual’s role in the organization.
  • Presentation Skills: Skills for clearly communicating to your team, the board and other audiences.
  • Project Management: A concise look at project management from initiation to close.
  • Situational Leadership: Understanding your management approach, the needs of the follower and how to match the approach to the need.
  • Strategic Thinking: Learn how to think beyond the day-to-day and provide leadership to move everyone ahead in the same direction.
  • Strategic Planning: Learn the strategic planning tools we use.  For More Information visit ICA.
  • Strengths: Learn how to leverage your individual and team strengths.
  • Time Management: Learn the importance of planning and goal setting.